Whole-Home Air Purifier, UV Lamp and Humidifier Pad Service

It depends on the filter type, system run time and your home. Check the manufacturer interval, then adjust by looking at the filter. We can set a schedule after the first visit.

Possible causes include a loose mounting, a failing fan, an obstructed intake or a clogged filter. We check each, along with airflow and pressure.

It could be a wiring, fan or control fault, or a problem with a shared circuit. Switch off the unit and call us. Electrical work is done by licensed electrical professionals or trade partners, with permits and ESA notification where required.

In many cases yes, depending on the make, model and parts availability. We start with a diagnosis. A diagnostic fee may apply; confirmed at booking.

Yes, they are often done together with the filter change, which saves a visit. Book with the model details if you can, so parts are ready.

Look at the filter. If it is grey and matted, it needs changing. Other signs are weak airflow at vents, a furnace that shuts off on a limit and a noisier blower. A pressure reading across the cabinet is the most reliable check, and we take one during service.

Not unless the manufacturer says it is washable. Disposable pleated media is replaced, not washed, and washing can damage it. Electrostatic filters are designed to be washed. Check your label, or send us the model number and we will confirm.

Airflow falls, the blower works harder, comfort suffers and dust gets past the media. In summer, low airflow can cause ice to form on the cooling coil. Skipped changes can shorten the life of the equipment. We set a schedule you can keep. See furnace maintenance.

It is usually on a label on the cabinet door or side, or inside the access panel. A photo of the label lets us order the right media, lamp or pad. Wrong sizes let air leak around the filter, so the exact model matters.

Not necessarily. A UV lamp loses output over time even while it still lights. Replacement is based on the manufacturer's stated lamp life and hours of use. We record the install date and mark when the next one is due. See UV air purifier.

Yes. Washable cells are cleaned and dried fully before reinstalling, and we check the collector plates, wires and power supply. Follow the manufacturer's cleaning interval, as dirty cells lose effectiveness. If a cell is damaged, we explain the replacement option.

Usually because the pad is old, the drain is slow or water is sitting in the unit. Replace the pad, check the drain and water line and clean the cabinet as the manual describes. If the smell continues, book a visit so we can look at the whole system.