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Offers and rebates

Offers, Rebates and Financing: Four Different Things, Explained

Promotions, Ontario rebates, payment plans and warranties often get lumped together. They come from different sources and follow different rules. This page shows how they differ and where to read the detail.

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Four things people mix up

Equipment projects often come with talk of promotions, rebates, payment plans and warranties. The words get used as if they meant the same thing. They do not. Each one has its own source, its own conditions and its own paperwork.

The table below is the short version. Each topic has its own page with the full detail.

TopicWho provides itThe question it answersWhat it depends on
OffersKelvin Mechanical, sometimes together with a financing or equipment providerIs there a limited-time promotion on this job?Provider approval, written terms, start and expiry dates
Ontario rebatesThe Home Renovation Savings program, run by Save on Energy and Enbridge Gas with support from the Ontario governmentCan part of the equipment cost be recovered?Program rules, qualifying equipment, your property and funding available at the time
Financing, lease-to-own and rentalThird-party finance, leasing and rental providersHow do I pay for the equipment over time?Provider approval, the provider's terms and the equipment selected
WarrantiesThe manufacturer, the installer, or a separate plan providerWhat happens if something fails later?The equipment, registration, installation and the protection option chosen

What each one means for your project

Offers. A promotion is only worth anything if you can see who stands behind it, who qualifies, what the terms are and when it ends. Our offers page is set up so every promotion appears with those details, or does not appear at all.

Ontario rebates. A rebate is not a discount from Kelvin Mechanical. It comes from a program, and the program decides who qualifies and how much. The rebates page explains how Home Renovation Savings works and what we ask in an eligibility check.

Financing, lease-to-own and rental. These are three ways to spread the cost of equipment, and they differ on who you pay and who owns the equipment. The financing and warranties page puts them side by side.

Warranties. A manufacturer warranty, a labour warranty and an extended warranty protect different things for different periods. They are also covered on the financing and warranties page.

How the pieces fit on one project

A typical project runs in this order. You describe the job, and we review the site. The quote then sets out the equipment, the scope of work and the warranty options. From there, three separate decisions may come up: whether a rebate could apply, whether you want a payment plan, and whether any promotion is running for your equipment.

Each of those has its own approval. A rebate decision does not change a finance approval, and a promotion does not change a warranty. If you want to see where your project lands, start with Build My Quote and tell us what you are considering.

Our rule for every number and promise

  • No offer is shown without its provider, eligibility, terms and expiry date.
  • Rebate wording is Ontario-only and always tied to program rules, equipment and funding.
  • Financing details come from the provider. We do not publish rates or payment amounts on this site.
  • Warranty coverage is described by what each type covers, never as a blanket promise.
  • Nothing on these pages is a quote. Pricing varies with equipment, venting, ductwork, installation complexity and warranty options, and a quote follows a site review.

Our Ontario rebate wording: eligible Ontario customers may qualify for up to $7,500 depending on the program rules, equipment, property and funding available at the time. Homes heated with natural gas have a lower cap under the program rules. Eligibility, amounts and the contractor list are set by the Ontario Home Renovation Savings Program, not by Kelvin Mechanical; confirm current rules on the program site.

Help centre

Common questions

Is a rebate the same as an offer?

No. A rebate comes from a government-supported program and follows that program's rules. An offer is a promotion from Kelvin Mechanical or a provider, and it carries its own terms and an expiry date. They can apply to the same project, but they are separate.

Can I combine an offer, a rebate and financing on one project?

Sometimes, but each has its own conditions and some may not combine. Ask at booking, and get the terms for each one in writing on your quote before you decide.

Who decides whether I get a rebate?

The program does. Kelvin Mechanical is not the program administrator. We can review the details you send and explain what the program asks for, but eligibility and amounts are decided by the program.

Is a warranty the same thing as financing?

No. Financing is a way to pay for equipment over time. A warranty is protection that applies after installation. You can have one without the other.

How do I find out which offers and rebates apply to my Ontario home?

Tell us your city, the equipment you are considering, the property type and your current heating system. We review what is confirmed for that equipment and explain what the program asks for. Offers are written on your quote with terms and an expiry date, and rebate eligibility is decided by the program. Start with Build My Quote.

Does a rebate lower the price on my quote?

That depends on how the program handles payment. A rebate may be applied through the contractor, or paid to you after approval. It does not change the scope of the quote. Ask exactly how it is handled and what happens if it is declined or funding runs out, and have the answer written on the quote.

Does Kelvin Mechanical honour offers I saw on another website or in an ad?

Only what is written on your quote applies. Promotions on other websites, social posts or flyers may come from other companies or providers, with their own terms. If you saw something about Kelvin Mechanical, show it to us at booking and we confirm it in writing, or tell you that it is not confirmed.

Can landlords and property managers use Ontario rebates and financing?

Sometimes. Rebate programs and finance providers may treat rental and owner-occupied properties differently, and each has its own rules for who can apply. Tell us the property type when you ask, and confirm the rules with the program or the provider. We do not decide eligibility or approval, and conditions can change.

How much is the Ontario heat pump rebate?

Eligible Ontario customers may qualify for up to $7,500 on qualifying heat pump equipment, depending on the program rules, equipment, property and funding available at the time. Offers and financing are separate from rebates. Read the rebates page for how the program works.

What should I ask before accepting an offer, rebate or payment plan?

Ask who provides it, who qualifies, what the terms are, when it ends and what happens if it is declined. Ask whether it combines with anything else and where it appears in writing. Keep rebates, financing and warranties as separate items on the quote, so you can see what each one does.

Quote and booking

Ask about offers and rebates

Share a few details and we will follow up. A written quote comes after a site review. There is no online checkout.

  • City and service type help us route your request
  • Urgency and property details let us prepare properly
  • Optional equipment photos speed up repairs and replacements

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